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Privacy Policy

United Benefits Group may collect and store personally identifiable information when you visit and utilize this website. We recognize that you may be concerned about the privacy of that information, and we are committed to protecting your privacy at all times.

Information Collected

The specific information collected through this website depends upon the information you have previously provided to United Benefits Group and the additional information you provide through the site. That information may include, but is not limited to: your name, physical address, phone number, e-mail address, date of birth, Social Security number, beneficiary information, account information, and tax withholding elections. If you would like to make changes to any information provided, please ensure you are logged in and submit the new information (to the extent permitted by the site), or contact United Benefits Group at 1-800-816-5535.

Use of Information

We do not sell customer information to third parties. We do not share customer information with outside parties that desire to use it for marketing purposes. We use the information collected primarily to maintain your Plan account or accrued benefit, and to process distributions to you or a beneficiary.

Sharing Information

In doing so, we may share your information with affiliated service providers, such as a plan’s trustee, custodian, actuary, auditor, and/or record keeper. Those service providers perform services for us, your employer, and/or your plan. They are not permitted to use that information for any purpose other than to perform those services. Additionally, we may share this information with other entities under certain limited circumstances permitted by law, such as to prevent or detect fraud, resolve a dispute, in response to a government agency request, in response to a subpoena or court order, or in connection with a sale or merger of all or a part of our business.


We understand the importance of appropriately safeguarding your information. We maintain physical, electronic, and administrative safeguards to protect your privacy. Those safeguards continue to apply when you are no longer a participant or beneficiary under a plan sponsored or administered by United Benefits Group.

Changes to Our Online Privacy Policy

United Benefits Group may occasionally change our online privacy policy. We therefore recommend that, in order to become aware of those changes, you review our online policy from time to time.

How Can You Reach Us?

Please contact United Benefits Group at 1-800-816-5535, or PO Box 169005, Kansas City, Missouri 64116, with any questions about our protection of your privacy.

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